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Hero banner mobile Starship Kid

STARSHIP STORIES

For over 25 years, Mercury and our customers have supported Starship, helping provide better health and brighter futures for Kiwi kids and their families.


Discover their incredible stories and some of the projects we've helped bring to life along the way.




Want to be part of the magic? 


Add as little as $3 to your Mercury bill.

BECOME A DONOR

REAL KIDS. INCREDIBLE STORIES

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GO MYA

When Mya was 7 years old, she had life-changing plastic surgery with a team of five surgeons led by Dr Wheeler. From birth she has been living with a rare condition called arteriovenous malformation (AVM), an entanglement of blood vessels in her left cheek. Her condition was becoming so bad that the growth was pushing on her teeth and forcing them to fall out.

Two years on from her transformational surgery, Mya’s back at school and getting on doing the things she loves, like jiu-jitsu and dirt biking!

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the amazing avery

In 2020 Avery was involved in a nasty car accident that left her suffering with severe head, leg and spinal injuries, as well as internal bleeding. The situation was critical, and Avery was rushed to Starship’s Paediatric Intensive Care Unit (PICU) for urgent treatment.


Avery spent five days battling for her life in PICU, and a total of three weeks on the ward as she began the difficult process of relearning basic motor skills, such as rolling over.

How is Avery now? With help from the fantastic staff at Starship, Avery has made wonderful progress. She has since regained significant mobility, mastering the use of her crutches, and has been making incredible progress in learning how to stand unassisted again!

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A LITTLE GUY WITH THE X FACTOR

Lennox is a very special little boy. A real fighter. At 20 weeks of pregnancy a heart-defect was spotted, at birth he was put into intensive care, and at 3 weeks he was moved to the Starship National Children’s Intensive Care Unit (ICU) for open heart surgery.

At 10 weeks he underwent further surgery, spending 9 months in ICU. He’s still battling today but doing well, thanks to his incredible spirit and the world-class care he’s receiving.

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EZEKIEL THE FIGHTER

Ezekiel Pilimai seemed to be a happy and healthy one-year-old boy when one day everything changed. He couldn’t breathe, he turned blue and limp. He was rushed to Christchurch Hospital where the team discovered that Ezekiel’s lungs had collapsed. He was quickly transferred to Starship’s Paediatric Intensive Care Unit (PICU) to receive specialised care.

“Starship means a lot to our family,” says mum Zoe. “Life is full of surprises and when life turns so suddenly like it did for us it made us realise how incredibly lucky we are to live in a country that has a hospital that focuses on children’s health. Without the specialised care we received we may not have our little boy with us now. So we are, and always will be, so grateful to Starship and what they do for all the families around the country that have found themselves in similar situations.”

Ezekiel is now 3.5 years old and continues to receive follow up care for his unique medical condition in Christchurch.

Poppy starship christmas

POPPY'S STARSHIP CHRISTMAS

Baby Poppy's life hung in the balance.
At just three months old, she was having a major cardiac arrest. Poppy's mum, Estelle, remembers exactly what the doctors at her local hospital told her: Poppy's heart is not beating very well, it is not pumping the blood through her body. You have to be transported to Starship.

At Starship, Poppy was diagnosed with a chronic heart condition called dilated cardiomyopathy. That's when she was rushed into Starship's Paediatric Intensive Care Unit (PICU).

Poppy stayed in PICU for a total of eight months, including her first Christmas, fighting to get well. Thankfully Poppy is now well enough that she was sent home with her loving family to Hamilton.

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XAVIER THE HEART WARRIOR

At just five days old, Xavier underwent his first of three open-heart surgeries at Starship. Then, after nine weeks of recovery, he headed home to Christchurch. Unfortunately, this wasn’t the end of little Xavier’s rocky start.

After arriving home, Xavier contracted bronchiolitis and was rushed to Christchurch Hospital’s Intensive Care Unit after he stopped breathing. It was now life or death.

Starship’s National Air Ambulance was called in. When Xavier touched down at Starship, he was immediately seen by world-class pediatric specialists, teamed with leading facilities – both only available at Starship and critical to Xavier’s survival. We’re delighted to share that Xavier has since recovered and settled back in at home with his family, where he’s a lively buddy to his big brothers!

LITTLE DONATIONS. BIG IMPACT

Together, we've helped make some pretty big things happen. Since 2001, Mercury and our customers have raised more than $20 million for Starship. Those donations have helped fund projects big and small, all with one thing in common: helping Starship provide better care and experiences for children and their families.

  • Starship National Air Ambulance

    A flying intensive care unit helping critically ill and injured children from across the country get to the specialist care they need.
  • Paediatric Intensive Care Unit (PICU)

    Supporting the vital care provided to children who are critically injured, acutely ill or have undergone complex surgery. Mercury customers have also helped fund an urgently needed expansion of Aotearoa New Zealand’s only dedicated paediatric intensive care unit.
  • Two special emergency transport systems

    Fitted with life-saving equipment to bring desperately sick babies to Starship from anywhere in the country.
  • Vital equipment for the Heart Unit

    Including an echocardiography system giving surgeons 4D images of the heart.
  • Portable OCT eye scanner

    A first of its kind in Aotearoa New Zealand, helping young children at risk of vision loss.

  • More than 200 fold-down beds

    Providing a more comfortable place for parents and caregivers to stay in the room with their child.
  • Outpatients Clinic refurbishment

    A $3.8 million transformation of this crucial service, which sees more than 80,000 outpatients every year.
  • Sprout IV poles

    Providing a colourful, child-friendly alternative to traditional IV poles.
  • Colourful murals

    Brightening the walls of the wards and helping make the environment more child-friendly.
  • Specialised sensory play trolley

    A 'Snoezelen' wagon that can be taken to the rooms of children who are unable to leave their beds.
  • Starship 360 experience

    An interactive experience supporting the psychological wellbeing of children in hospital.

  • Expanded Neuropsychology Service

    The pilot phase of the project saw patient waiting times reduce from 12 months to three.
  • Strengthening Starship's Pain Service

    Helping significantly reduce waiting times for assessment and therapy.
  • National Paediatric Plastic Surgery Service

    Helping Starship establish a world-class paediatric plastic surgery service.
  • Respiratory and Sleep Lab refurbishment

    Funding the refurbishment of Starship's Respiratory and Sleep Lab to provide enhanced respiratory services for children.
  • National Metabolic Dietitian Team

    Helping grow the team that cares for patients with Inherited Metabolic Disease (IMDs).
  • Further education for Starship staff

    Enabling Starship staff to deepen their knowledge in their chosen field.
A FEW WORDS FROM STARSHIP'S CEO

A FEW WORDS FROM STARSHIP'S CEO

See the impact Starship has made and how Mercury and our customers have helped support our national children's hospital.

A brown teddy bear with a yellow arm bandage sitting on a white chair

A LITTLE FROM YOU CAN MEAN A LOT

Support Starship by adding as little as a $3 donation to your bill. To celebrate 25 years of partnership, we'll match every new Starship bill donation set up between now and 8 November 2026, up to a total of $25,000*.


100% of your donation goes towards helping Starship provide the specialist care, equipment and support for Kiwi kids and their families.

*Terms and conditions apply.
BECOME A DONOR

A LITTLE FROM YOU CAN MEAN A LOT

Support Starship by adding as little as a $3 donation to your bill. To celebrate 25 years of partnership, we'll match every new Starship bill donation set up between now and 8 November 2026, up to a total of $25,000*.


100% of your donation goes towards helping Starship provide the specialist care, equipment and support for Kiwi kids and their families.

*Terms and conditions apply.
BECOME A DONOR
A brown teddy bear with a yellow arm bandage sitting on a white chair

A LITTLE FROM YOU CAN MEAN A LOT

Support Starship by adding as little as a $3 donation to your bill. To celebrate 25 years of partnership, we'll match every new Starship bill donation set up between now and 8 November 2026, up to a total of $25,000*.


100% of your donation goes towards helping Starship provide the specialist care, equipment and support for Kiwi kids and their families.

*Terms and conditions apply.
BECOME A DONOR
A brown teddy bear with a yellow arm bandage sitting on a white chair